Crowngreen Cookie Policy

Cookies are small text files placed on a user’s device, such as a computer, tablet, or mobile phone, by a website when it is visited. These files are stored in the browser and retrieved during future visits to the same site.

Each cookie contains a small amount of data, typically a unique identifier that allows the website to recognise the device. This recognition helps the site remember information from one page or session to the next.

Cookies are widely used across the internet for a variety of purposes:

• Keeping a user signed in during a session;
• Saving preferences such as language or display settings;
• Tracking which pages have been visited;
• Supporting secure transactions and account protection;
• Helping website operators understand how their services are used.

Similar technologies, such as web beacons, pixels, and local storage, can perform comparable functions and are often used alongside cookies to improve the overall browsing experience.

Cookies support a range of functions that contribute to a reliable and consistent experience on the Crowngreen platform. Without them, many standard website features would not operate as expected.

The main reasons cookies are used on this website include:

• Account access: Cookies allow the platform to recognise a logged-in user and maintain session continuity across pages;
• Security: Certain cookies help detect unusual activity and protect user accounts from unauthorised access;
• Performance monitoring: Cookies collect data on how pages are accessed, which helps identify and address technical issues;
• Personalisation: Saved preferences, such as language or interface settings, are stored via cookies to avoid users having to reconfigure them on every visit;
• Analytics: Aggregated usage data gathered through cookies informs decisions about website improvements and feature development;
• Service continuity: Some cookies help maintain the stability of services during a session, particularly in account-related areas of the platform.

Cookies do not collect personally identifying information on their own. Any personal data associated with cookie usage is handled in accordance with the Crowngreen Privacy Policy.

The cookies used on the Crowngreen website fall into several distinct categories, each with a specific function. Understanding these categories helps users make informed decisions about their cookie preferences.

Essential Cookies

These cookies are required for the website to function. They enable core features such as account login, navigation, and access to secure areas of the platform.

Performance and Analytics Cookies

These cookies collect information about how visitors interact with the website. The data gathered is used to evaluate and improve overall website performance.

Functionality Cookies

Functionality cookies remember choices made by users, such as language settings or interface preferences. They help create a more tailored browsing experience.

Advertising and Marketing Cookies

These cookies are used to deliver relevant content and measure the effectiveness of marketing activities. They may track browsing behaviour across websites to inform the relevance of displayed content.

Third-Party Cookies

Some cookies are placed by external service providers that operate tools integrated into the Crowngreen platform, such as analytics services, payment processors, or identity verification systems.

Essential cookies are the foundation of the Crowngreen website’s basic functionality. These cookies are active at all times and cannot be disabled through cookie preference settings, as they are necessary for the site to operate.

The functions supported by essential cookies include:

• Session management: Maintaining an active login session so users do not need to re-enter credentials on every page;
• Security verification: Detecting and blocking fraudulent or suspicious access attempts to protect user accounts;
• Navigation support: Enabling users to move between pages and sections of the website without losing progress or data;
• Access to platform features: Allowing registered users to reach account areas, transaction history, and other protected sections of the site.

Without essential cookies, standard website operations, including account access and secure browsing, would be significantly disrupted. These cookies do not collect personal data for marketing or analytics purposes. Their sole function is to keep the website operational and secure for every visitor.

Performance and analytics cookies collect data on how visitors use the Crowngreen website. This information is used to assess how the site is functioning and where improvements can be made.

These cookies help the platform understand:

• Which pages receive the most visits and how users navigate between them;
• How long visitors spend on particular sections of the site;
• Where users tend to exit the website;
• Whether certain features are being used as intended;
• How the website performs across different devices and browsers.

The data collected through these cookies is typically aggregated and does not identify individual users. It is used to guide decisions about layout adjustments, content updates, and technical optimisations.

Third-party analytics services may be used to process this data on behalf of Crowngreen. These providers operate under data processing agreements that restrict how the collected information can be used. Users who prefer not to participate in analytics tracking can manage these cookies through their browser settings or the platform's cookie consent preferences.

Functionality cookies allow the Crowngreen website to remember choices made by users during and between visits. These cookies enhance the browsing experience by applying saved preferences without requiring users to reconfigure settings each time they visit the site.

Common uses of functionality cookies include:

• Language preferences: Storing the selected display language so the correct version of the site loads automatically;
• Interface settings: Remembering custom display options or layout preferences selected by the user;
• Device recognition: Identifying a previously used device to streamline the login process and apply saved settings;
• Session continuity: Retaining information entered during a session, such as partially completed forms, to reduce repetitive input.

Functionality cookies do not track browsing behaviour for advertising purposes. Their purpose is limited to improving convenience and consistency for individual users. Disabling these cookies may result in certain preferences not being saved between sessions, requiring users to reapply settings on each visit.

Advertising and marketing cookies are used to deliver content that is relevant to a user’s interests and to measure how effective promotional activities are. These cookies may track browsing behaviour across different websites to build a profile of interests and preferences.

On the Crowngreen platform, advertising and marketing cookies may be used to:

• Display promotions or content aligned with a user’s browsing history;
• Limit how frequently the same content is shown to a single user;
• Record whether a user has interacted with a particular piece of content or promotion;
• Measure the performance of campaigns and understand which channels drive traffic to the site.

These cookies may be placed by Crowngreen directly or by third-party advertising partners operating through the platform. Information collected through marketing cookies may be shared with those partners in accordance with applicable privacy practices.

Users can opt out of advertising and marketing cookies through the cookie consent settings provided on the website. Opting out will not affect access to the platform but may result in less relevant content being displayed.

Some cookies on the Crowngreen website are placed by external service providers whose technologies are integrated into the platform. These third-party cookies operate under the privacy and data practices of the respective providers, which are independent of Crowngreen.

Third-party cookies on this platform may come from:

• Analytics services: Providers that process aggregated website usage data to help evaluate platform performance;
• Payment integrations: Financial service providers that use cookies to support secure transaction processing;
• Identity verification tools: Services that assist with account verification and regulatory compliance processes;
• Content delivery networks: Providers that help load website assets efficiently across different regions and devices.

Crowngreen does not control the cookies placed by third-party providers. Users who wish to understand how these providers handle data are encouraged to review the respective privacy policies of those services.

Where possible, third-party integrations are selected and configured to minimise the collection of personal data. Users can manage third-party cookie preferences through their browser settings or through the consent options available on the website.

Users have a range of options available for controlling how cookies are used during visits to the Crowngreen website. These options allow for a level of personalisation over the data collected during browsing.

Cookie Consent Settings

When visiting the site for the first time, users are presented with a cookie consent notice. This notice allows users to accept all cookies, reject non-essential cookies, or customise preferences by category. These choices can be updated at any time through the cookie settings option on the website.

Browser Settings

All major web browsers provide built-in tools for managing cookies. Through browser settings, users can:

• View and delete existing cookies stored on their device;
• Block all cookies or restrict cookies from specific websites;
• Set preferences for how cookies are handled in future sessions.

Browser-level cookie controls apply across all websites visited, not only Crowngreen. Instructions for managing cookies in specific browsers are available through the support documentation of each browser provider.

Effects of Restricting Cookies

Disabling or deleting certain cookies may affect how the website functions. Restricting essential cookies may prevent access to account features or disrupt navigation. Non-essential cookies, such as analytics or marketing cookies, can be disabled without affecting core site functionality.

Users are encouraged to review which cookie categories apply to their preferences before making changes.

Cookie-related data is handled as part of the broader privacy and data protection practices applied across the Crowngreen platform. Information collected through cookies is processed responsibly and in a manner consistent with the expectations set out in the Privacy Policy.

Key principles applied to cookie-related data include:

• Purpose limitation: Data collected via cookies is used only for the specific purposes described in this policy and not shared beyond what is necessary;
• Data minimisation: Cookies are configured to collect only the information required to fulfil their intended function;
• Security measures: Technical safeguards are in place to protect cookie data from unauthorised access or misuse;
• Retention limits: Cookie data is retained only for as long as necessary to serve its stated purpose, after which it is deleted or anonymised;
• User control: Tools are provided so users can review and adjust their cookie preferences at any point.

Personal data that may be linked to cookie identifiers, such as account information, is handled in accordance with the Crowngreen Privacy Policy. Users who have questions about how their personal data is processed are encouraged to consult that document for further detail.

This Cookies Policy may be updated periodically to reflect changes in how the Crowngreen website operates, the technologies it uses, or applicable regulatory requirements. Updates may occur as a result of:

• New cookie categories or third-party integrations being introduced to the platform;
• Changes in the purpose or scope of existing cookies;
• Updates to privacy regulations that affect how cookie data is collected or processed;
• Improvements to how user consent is obtained and managed.

When significant changes are made, users may be notified through a notice on the website or through account communications where appropriate. The date of the most recent revision will be indicated at the top or bottom of the policy page.

Users are encouraged to review this policy on a regular basis to stay informed about how cookies are used on the Crowngreen platform. Continued use of the website following any update constitutes acceptance of the revised policy. For queries about cookie practices, users can contact the Crowngreen support team through the channels listed on the website.