Crowngreen operates a tiered VIP loyalty program open to all registered players. You earn loyalty points for every real money wager placed across the casino and sportsbook. For every AUD 10 wagered on slots, you receive 10 points. Table games and live dealer contribute 5 points per AUD 10 wagered, and sports bets contribute 3 points per AUD 10 wagered.
Points accumulate in your account and determine your VIP tier. The program runs across five levels:
- Bronze (0 to 4,999 points): Access to weekly reload offers and the daily free spin calendar;
- Silver (5,000 to 19,999 points): All Bronze benefits plus a dedicated account manager and monthly cashback up to AUD 200;
- Gold (20,000 to 49,999 points): All Silver benefits plus priority withdrawal processing within 24 hours and a 20% reload bonus each week;
- Platinum (50,000 to 99,999 points): All Gold benefits plus bespoke event invitations, higher withdrawal limits, and a 25% weekly reload up to AUD 1,000;
- Diamond (100,000+ points): Maximum cashback rates, personalised bonus structures, a direct VIP host, and exclusive prize draws.
Tier status is reviewed monthly based on points earned in the previous 30 days.